1. What is the primary business of Optics Town?
Optics Town is a leading wholesale supplier of high-quality and fashionable eyewear products. We specialize in providing wholesale glasses frames, glasses, clip on sunglasses, sport sunglasses, catering to various age groups and styles.
2. How can I become a partner with Optics Town?
Thank you for expressing interest in partnering with us. Please reach out to our partnership team through the contact form on our website or send an email to Paul@opticstown.com. We will promptly respond and provide further details on collaboration opportunities.
3. What frame styles and materials do you offer?
As a wholesaler committed to meeting diverse preferences, we offer frames in various styles, sizes, and materials. Our selection includes:
- Metal Frames: Available in gold, silver, and rose gold, as well as lightweight aluminum and titanium for hypoallergenic options. Metal frames offer a classic and versatile aesthetic.
- Plastic Frames: Featuring eco-friendly acetate and TR90 nylon in a variety of colors and patterns. Plastic frames come in trendy shapes and translucent color palettes.
- Wood Frames: Crafted from real wood and bamboo, these frames use sustainable raw materials. Wood frames provide a natural, premium look, with inherent UVA/UVB protection appealing to eco-conscious consumers.
- Combination Frames: Merging materials like metal and wood or combining metal frames with plastic temple arms and rims. These frames offer added visual interest and style versatility.
Our inventory includes frames for both men and women, featuring full-rimmed, semi-rimless, and rimless styles suitable for optical and sun lenses, catering to your specific needs. Our goal is to offer trend-forward frames at competitive prices, allowing you to tailor your selection to your customer base and regional style preferences.
4. Do you provide custom eyewear services?
Yes, at Optics Town, we proudly offer comprehensive custom eyewear services, allowing you to tailor the eyewear to your exact specifications. We support customization of styles, colors, sizes, logos, and more. Whether you have specific design preferences or branding requirements, our customer service team is here to assist you. Simply get in touch with us, and we will collaborate with you to create personalized eyewear solutions that perfectly align with your vision and brand identity.
5. How can I place orders and make payments?
To place orders with Optics Town, kindly reach out to our dedicated sales team by contacting Paul@opticstown.com. Our team will assist you with product inquiries and facilitate the ordering process. Unfortunately, we currently do not support direct online orders through our website. For payment, we accept various methods, such as wire transfers and more. For specific payment details and further information, please contact our sales team directly.
6. Do you offer wholesale discounts?
Absolutely, we provide competitive wholesale prices, and additional discounts are available based on order quantity and frequency. Reach out to our sales team for detailed pricing and discount information.
7. What is your product shipping and freight policy?
Our products are shipped using reliable logistics partners to the address you specify. For detailed information on shipping policies and delivery times, consult our customer service team directly.
8. What makes your frames high quality?
Our commitment to delivering high-quality frames is evident through the following:
- Premium Materials: Exclusive use of real metals such as gold, titanium, and rose gold, along with natural wood, sustainable bamboo, and durable TR90 plastics.
- Name-Brand Manufacturing Partners: Sourcing frames from reputable brand-name partnerships recognized for producing long-lasting, high-quality eyewear.
- Precision Craftsmanship: Expertly fitted frame parts, balanced frame weighting, spring-loaded hinges for durability, and securely mounted lens grooves. Our frames feature no uneven or mismatched components.
- Stringent Product Testing: Continuous testing in climate/humidity chambers, along with bend, flex, and drop tests, ensures the structural integrity of our frames before inclusion in our catalog.
- Enhanced Comfort Features: Our frames incorporate features designed for enhanced comfort, making them a reliable choice for everyday wear.
9. Is there an after-sales service?
Optics Town offers comprehensive after-sales service support. If you encounter any issues while using our products, feel free to contact our customer service team. We are committed to resolving your concerns and ensuring your satisfaction with our products and services.
10. How can I contact your customer service team?
You can reach our customer service team through the online chat feature on our website or by sending an email to customer service Paul@opticstown.com. Our customer service team will respond to your inquiries promptly.
11. What payment methods do you support?
We support the following payment methods: Paypal, Alibaba, bank transfer, credit card, Western Union, and letter of credit. We ensure payment security and strive to meet your needs to the fullest extent possible.